Why isn't my API key working?
Confirm the key is set for the right provider alias — /api claude sk-ant-... for Anthropic, /api gpt sk-... for OpenAI, and so on; a key set under the wrong alias will look like it silently failed. To isolate whether it's a key problem vs. something else, switch to a free model (/model groq or /model gemini) and see if that works.
Why is a command/response slow or hanging?
Some models are simply slower — glyph can take up to 100 seconds. If a paid-provider model is unexpectedly slow, check your network connection first, then try switching models with /model to see if it's model-specific rather than a general issue.
How do I report a bug?
Open an issue on the relevant GitHub repository — Help Center · Docs · Privacy · Terms