Terms of service

Terms governing use of the Sennoric web chat, API, and related services.

Last updated: October 28, 2026

Overview

These Terms of Service ("Terms") govern your use of the Sennoric web chat, API, CLI-hosted features, and related services (collectively, the "Service") provided by Sennoric. By using the Service, you agree to these Terms.

Service description

The Service provides access to AI models and developer tools. Requests to Solan models are routed through Sennoric's hosted backend to dedicated model infrastructure. The CLI can also connect directly to third-party AI providers that you configure. Features, models, limits, and availability may change. The Service is provided on an "as is" basis.

Accounts

  • Public informational pages, including documentation, status, privacy, and terms, may be read without an account. Hosted model and compute access requires an account.
  • You are responsible for your account credentials and Sennoric-issued API keys.
  • Do not publish, sell, or share a Sennoric-issued API key outside its intended use.
  • Minimum age. You must be at least 13 years old to use the Service. Accounts we have reason to believe belong to someone under 13 may be suspended.
  • One account per person. Accounts detected sharing an IP address with another verified account may be suspended. If you believe this is an error, you may use the appeal link in the suspension email.

Usage, plans, and billing

  • Solan models and other Sennoric-hosted model or compute access requires a Free or Pro account, authenticated by a signed-in browser session or a Sennoric-issued API key.
  • A Free account includes an account-wide weekly usage allowance and a smaller allowance per rolling five-hour window for chat in Sennoric's apps and website. Both allowances are lazy-start: a period doesn't begin, or count down toward reset, until your account's first chargeable request after the previous one has fully elapsed.
  • Pro costs $10 per month through Stripe and includes 10x Free's weekly and five-hour usage allowances.
  • Included usage is measured from input and output tokens, weighted to reflect each model's real compute cost — output tokens weigh more heavily than input tokens.
  • API access is not included in Free or Pro. Every request made with a Sennoric-issued API key is paid from API credits, on every plan, and accounts may hold up to ten active API keys. API credits are also used for chat after the included allowance. Credit balances are service accounting units, have no cash value, and cannot be withdrawn. Variable-value administrative credit codes may be redeemed in $0.001 increments.
  • Stripe processes checkout and card details. Sennoric stores the identifiers and subscription status needed to provide the plan, but does not receive or store your full card number.
  • Prices, allowances, rate limits, and availability may change. Free access is intended for individual, non-commercial use and may be restricted or revoked for abuse.

Acceptable use

You agree not to:

  • Use the Service for any illegal purpose or in violation of applicable law.
  • Bypass or attempt to bypass usage limits, authentication, payment, or access controls.
  • Reverse engineer, decompile, or extract hosted model weights.
  • Use the Service to generate harmful, abusive, or deliberately misleading content.
  • Automate requests in a way that degrades the Service for others.
  • Resell or repackage free included usage as a paid service.

Third-party providers

Depending on the feature you use, content may be processed by Sennoric's infrastructure providers, an AI provider you configure, or the payment and email providers described in the Privacy Policy. Their handling of data is also governed by their own terms and privacy policies. See the Privacy Policy for the providers used by each feature.

Data handling

  • Prompts and relevant context are transmitted to the selected model provider to generate responses.
  • Signed-in web chat history is stored in Sennoric's hosted database so it can sync across sessions. Local CLI history and browser data may also remain on your device.
  • Sennoric stores the account, authentication, usage, billing, API-key, credit, and service records needed to operate the Service.
  • Sennoric does not use your conversations for training unless you explicitly opt in with /contribute. A contributed session is handled as described in the Privacy Policy.
  • Provider keys that you configure in the CLI or extension remain in their documented local storage. Sennoric-issued API keys are stored by the hosted backend so they can authenticate requests.

Disclaimer

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. Sennoric disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

Sennoric shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Termination and suspension

We may suspend or terminate access for a violation of these Terms, abuse, risk to the Service or other users, or as otherwise necessary to operate the Service. Suspended accounts may use the appeal link in the suspension notice.

Changes

These Terms may be updated from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Contact

For questions about these terms, email support@sennoric.com.